FAQ
1. How can I place an order?
Browse our product categories or use the search bar to find your favorite fragrance. Once selected, add it to your cart and follow the checkout instructions.
2. Do you ship nationwide?
Yes, we ship throughout the United States. Shipping costs and delivery times are calculated at checkout based on your location.
3. What types of perfumes do you offer?
We offer a diverse range of perfumes, including floral, fruity, woody, oriental, and fresh scents. Our collection includes both designer and niche fragrances to cater to different preferences.
4. What is the difference between Eau de Toilette (EDT), Eau de Parfum (EDP) and Extrait (Parfum)?
It refer to different concentrations of fragrance oils in a perfume. Parfum is the highest concentration of 20-50%, EDP contains a great concentration, typically between 15-25%, resulting in a longer-lasting scent compared to EDT, which has a concentration of around 5-15%.
5. Are your perfumes authentic?
Absolutely! We source our perfumes directly from reputable manufacturers and authorized distributors. Every product in our store is guaranteed to be 100% authentic.
6. What is your return policy?
We accept returns within 30 days of purchase, provided the product is unused, in its original packaging, and accompanied by a receipt.
7. Do you offer wholesale pricing?
Yes, we offer competitive wholesale pricing for businesses interested in purchasing our perfumes in bulk quantities. Please contact our wholesale department for more information on pricing and eligibility at WhatsApp +57 321 907 0737
8. How can I contact customer service?
You can reach our support team via the contact form on our website or by emailing us at oasis.shopifync@gmail.com
9. Do you offer wholesale discounts?
Yes, we offer exclusive deals for wholesale purchases, especially on niche and Arabic perfumes. If you own a perfume business and want to expand your catalog, contact us via WhatsApp +1 (203) 554-0574 for expert guidance and custom quotes.
10. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter by entering your email at the bottom of our homepage to receive updates on new products and special offers.